NHS Community Pharmacist Consultation Service

The NHS CPCS offers patients the option of having a face-to-face consultation with a pharmacist following an initial assessment by an NHS 111 call handler. The call handler can make a digital referral to a convenient pharmacy, where the patient can attend to receive advice and treatment for a range of minor illnesses or for an urgent supply of a previously prescribed medicine.

Should the patient need to be escalated or referred to an alternative service, the pharmacist can arrange this.

You can find out more via the video outlining the patient journey below:

NHS CPCS video