From 14th July Hounslow District Register Office has a new online platform to book an appointment to register Births and Deaths.
The self-service system allows customers to book an appointment via our website for ease and convenience, even out of office hours.
Customers will no longer need to call to book appointments by phone and can instead use simple online booking forms. Once booked they will be sent confirmation of their appointment via text and/or email with a reminder of any documentation they need to bring for the appointment.
As well as booking appointments, people will be able to make payments in advance for the services and any additional certificates they may need. Residents will also be able to cancel and rebook appointments without the need to call using the link provided in the email and text.
A telephone service will remain in use to help and support people through the appointment booking process.
The telephone number will remain unchanged 0208 583 2090.